Terms of service
Terms of Service
Last updated: September 2026
Welcome to Career Leverage Lab. These Terms of Service (“Terms”) govern your access to and use of our website, digital products, online courses, downloadable materials, personalized services, and other services offered through careerleverage-lab.com (collectively, the “Services”).
By accessing our website or purchasing or using any of our Services, you agree to these Terms. If you do not agree to these Terms, you should not use or purchase the Services.
1. About Career Leverage Lab
Career Leverage Lab provides educational resources, interview preparation materials, career-related digital content, and personalized career support services.
Our Services are designed for educational and informational purposes and may include digital guides, PDFs, video courses, templates, interview preparation materials, Story Reviews, CV Optimization, coaching, feedback, and other related products or services.
Contact: support@careerleverage-lab.com
2. Eligibility
You must be legally capable of entering into a binding contract in your jurisdiction to purchase or use our Services.
By purchasing or using our Services, you represent that the information you provide is accurate and that you are authorized to use the payment method associated with your purchase.
3. Orders and Payments
Prices are displayed on the website before purchase and may vary depending on the product, service, market, currency, promotion, or applicable taxes.
You agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, pricing errors, misuse of our Services, or other legitimate reasons. If we cancel a paid order and no Service has been provided, any amount due to you will be refunded in accordance with applicable law.
4. Digital Products and Access
Certain Services consist of digital content that may become available immediately after payment, including courses, guides, PDFs, videos, templates, and other downloadable or online materials.
Access may be provided through our website, a customer account, a learning platform, email, download link, or another delivery method communicated at the time of purchase.
You are responsible for providing a valid email address and maintaining access to any account used to receive the Services.
Where applicable law requires your express consent before digital content is supplied immediately during a statutory withdrawal period, we will request that consent as required by law.
5. Personalized Services
Some purchases may include personalized services such as Story Review, CV Optimization, individual feedback, coaching, or similar services.
You agree to provide the information and materials reasonably necessary for us to perform the purchased service.
Delivery times or estimated turnaround times may be specified on the relevant product page or at the time of purchase. Unless expressly stated otherwise, estimates are not guarantees.
Where a specific turnaround time or other commitment is expressly described as guaranteed at the time of purchase, the terms of that guarantee will apply.
6. Refunds and Cancellations
Refunds and cancellations are governed by our Refund Policy, which forms part of these Terms.
Our commercial refund policy does not limit any mandatory consumer rights available to you under applicable law.
For digital content and personalized services, refund or withdrawal rights may differ depending on whether access or performance has already begun and on the laws applicable to the transaction.
7. Intellectual Property
Unless otherwise stated, all content provided through Career Leverage Lab, including courses, videos, guides, PDFs, templates, frameworks, graphics, written materials, training materials, branding, and other original content, is owned by or licensed to Career Leverage Lab and is protected by applicable intellectual property laws.
Purchasing a product or service grants you a limited, personal, non-exclusive, non-transferable right to use the purchased materials for your own personal and professional development.
You may not reproduce, distribute, resell, sublicense, publish, upload, share, commercially exploit, or make our paid materials available to third parties without our prior written permission.
8. Account and Access Restrictions
Access to purchased digital products is intended solely for the individual customer who purchased them, unless otherwise expressly stated.
You must not share login credentials or provide unauthorized third parties with access to paid content.
We may restrict or suspend access where we reasonably determine that an account is being used fraudulently, unlawfully, or in material violation of these Terms. Where required by applicable law, we will provide appropriate notice or remedies.
9. Educational Purpose and No Employment Guarantee
Career Leverage Lab provides educational and career-preparation Services. We do not guarantee employment, an interview invitation, progression through a recruitment process, a job offer, promotion, compensation level, or any other specific career outcome.
Recruitment and employment decisions are made independently by employers and other third parties and depend on numerous factors outside our control.
Any examples, strategies, interview questions, insights, case studies, or results presented through our Services are provided for educational purposes and should not be interpreted as a guarantee that you will achieve the same or similar results.
10. No Affiliation or Endorsement
Unless expressly stated otherwise, Career Leverage Lab is an independent business and is not affiliated with, endorsed by, sponsored by, or officially connected with Amazon or any other employer referenced in our educational materials.
All company names, trademarks, logos, and other third-party intellectual property belong to their respective owners.
References to companies, recruitment processes, interview practices, or experiences are provided solely for educational and informational purposes.
11. Accuracy and Availability of Information
We aim to provide useful and accurate information, but recruitment processes, interview formats, company practices, policies, compensation structures, and other information may change over time.
We do not guarantee that every piece of educational content will remain current, complete, or applicable to every role, location, candidate, or recruitment process.
We may update, modify, replace, or discontinue portions of our Services where reasonably necessary.
12. Acceptable Use
You agree not to use our website or Services:
- for unlawful or fraudulent purposes;
- to violate intellectual property or other rights;
- to distribute malicious software or interfere with the operation or security of the website;
- to obtain unauthorized access to accounts, systems, or paid materials;
- to copy, scrape, systematically extract, redistribute, or commercially exploit our content without authorization; or
- in any other manner that materially violates these Terms.
13. Third-Party Services
Our website and Services may rely on or contain links to third-party platforms, payment providers, applications, websites, or other services.
We are not responsible for the content, availability, privacy practices, or independent actions of third-party services, except to the extent responsibility cannot be excluded under applicable law.
Your use of third-party services may also be subject to their own terms and policies.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Career Leverage Lab will not be liable for indirect, incidental, special, or consequential losses arising from your use of the Services.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law, including any mandatory consumer rights or liability that cannot legally be excluded or limited.
15. Privacy
Our collection and processing of personal information is described in our Privacy Policy.
By using our Services, you acknowledge that personal information will be handled as described in that policy and in accordance with applicable data protection laws.
16. Consumer Rights
Nothing in these Terms is intended to exclude, restrict, or waive rights that consumers cannot lawfully waive under applicable consumer protection legislation.
Consumers in the European Union or European Economic Area may have statutory rights relating to withdrawal from distance contracts, digital content, digital services, conformity, remedies, and other consumer protections.
Additional information concerning refunds and withdrawal rights is provided in our Refund Policy.
17. Governing Law and Disputes
These Terms and any contractual relationship between you and Career Leverage Lab are governed by the laws applicable to the business operating Career Leverage Lab, subject to any mandatory consumer protection rules that apply in your country of residence.
If you are a consumer, nothing in this section deprives you of protections granted by mandatory provisions of the law that would otherwise apply to you.
Before initiating formal proceedings, we encourage you to contact us at support@careerleverage-lab.com so that we can attempt to resolve the matter.
18. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or other operational needs.
The updated version will be published on our website with a revised “Last updated” date. Changes will apply prospectively as required by applicable law and will not remove rights that have already accrued under an existing purchase where such rights cannot lawfully be modified.
19. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
20. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, and any specific terms presented at the time of purchase, constitute the agreement governing your use and purchase of the Services, subject to applicable law.
21. Contact
For questions regarding these Terms or our Services, contact:
Career Leverage Lab
Email: support@careerleverage-lab.com